Dec
19

Introducing Dymos: Dynamic IVR that Takes Orders for Restaurants

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The motivation for AIGO Can you trust a computer to take orders for your restaurant? New AI voice ordering solutions Considerations for choosing a phone ordering solution The ChatGPT paradigm shift Introducing Dymos: Dynamic IVR Dymos is database-based Dymos features Conclusion Introducing

Dec
13

Dynamic IVR Versus Chatbots For Restaurant Order-Taking

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The motivation for Dymos Root motivations: cost savings and efficiency Background Earliest known efforts How accurate are chatbot approaches? Hybrid approaches (machine/human) Reasons for Sub-par Accuracy with Chatbot Approaches Who Guides the Conversation: Chatbot or Human User? Ingredients for Successful Order-taking Dialogues