Dymos Test Phone Number

Using The Dymos Test Phone #

Overview

This Dymos testing phone # allows for creating test orders for Westside Pizza in Blaine, WA.  When using the test phone #, all interactions take place with simulated data – no real orders are placed and no payments are processed.

The Dymos chatbot will guide you through all aspects of ordering as though you were ordering food from the store.

Using the Demo:

Simply dial the phone number for the “Westside Pizza” automated (TEST) line: 1-360-657-9973

User Name: when prompted, use whatever first name you like, this name will help at later stages in tracking the order 

Prompt for Pickup or Delivery: if you choose Pickup, the system will lookup the default pickup wait time for this service provider and use that when it gives you an estimate

Delivery: if you choose Delivery, you will need to select one of: residence, apartment, business, or hotel. Dymos will validate all address information, therefore in order to successfully enter a delivery address you will need to use real-world valid data.

(Note: Dymos does not request zip codes for delivery, the zip codes shown below are only shown for completeness).

Please follow the instructions carefully for street number and street name. For instance when asked for street number, say or enter *only* the number. Dymos’s delivery flow has been optimized for accuracy – since speech recognition can have problems with unfamiliar street number and name combinations and unusual street names, Dymos separates entry of street number and street name, and uses a dictionary of street names for each locality.

Here are some real address options that can be used for testing:

  • As residence or business: 8210 Portal Way, Blaine, WA 98230
  • As residence or business: 4620 Birch Bay Lynden Rd, Blaine, WA 98230
  • As apartment: 4751 Birch Bay Lynden Rd, #102, Blaine, WA 98230
  • Hotel: Northwoods Motel (you will be prompted for a room number)

Once your order is complete, you will receive an order confirmation text message on the phone from which you dialed. 

(Note: during testing you will also receive an “Opt-In” SMS, which may be ignored – this is not operational for test mode).

Known Problems and Limitations:

  • Dymos knows about several specials (“everyday specials”), but there are some minor problems in this area.
  • Most prices are accurately calculated. There are a few minor price discrepancies involving the specialty pizza sauces and the cheddar blend and dairy-free cheeses. 

Helpful Tips:

  • During most turns, it is possible to interrupt Dymos and say or enter your response “early”. This is viewed as a convenience benefit for real-world customers as it allows placing an order more quickly. 

 

Menu: the menu is available at: Westside Pizza Menu (Blaine).